Here’s something our competitors will never tell you: we’re terrible at staying professional.
After 15 years and 25,000 homes, something magical happens. You stop being “the cleaning service” and start becoming… well, family.
Mrs. Rodriguez in Manhattan doesn’t just book us monthly – she texts Roma photos of her granddaughter’s first steps on the floors we’ve been caring for since 2019. When Svitlana had her baby, three of our Brooklyn clients showed up at the hospital with homemade soup and congratulations cards.
This isn’t business. This is community.
We know Sarah’s coffee order (oat milk latte, extra shot) because she always offers when we arrive. We remember that Mr. Chen’s late wife loved having fresh flowers, so we always make sure his windowsill is spotless for the weekly bouquet he brings home. When the Johnson family went through their divorce, we quietly split our services between two apartments, no questions asked, just support.
But here’s the thing about real community – it flows both ways.
We don’t just show up for work – we show up for each other.
See, our real mission isn’t cleaning. It’s caring enough to act.
Through our “Cleaning for a Reason” program, we donate hundreds of hours to families facing medical crises – because when you’re fighting cancer, the last thing you should worry about is dust bunnies. When elderly neighbors need help but can’t afford our rates, somehow our schedule finds room. When single parents are overwhelmed, we find ways to stretch their budget further.
This is what happens when you stop seeing people as transactions and start seeing them as… people.
We’ve cleaned baby rooms before first nights home from the hospital. We’ve prepared apartments for marriage proposals. We’ve been there during heartbreaks, holding space while life happens around freshly mopped floors.
Our 80% retention rate isn’t about clean surfaces – it’s about showing up, consistently, with genuine care.
This is why we can’t scale like corporations. This is why we don’t franchise. This is why our team of 25 feels more like an extended family than employees. Because when you actually care about people’s lives, everything changes.
When you call us, you’re not hiring a service. You’re joining a community where everyone looks out for everyone. Where your cleaner becomes your friend, where your friend becomes your support system, where business becomes something deeper.
Ready to be part of something that feels less like a transaction and more like coming home?
Oksana Korposh, owner of Cleaning Laboratory.
When I first arrived in New York as an immigrant, I immediately fell in love with this city’s grandeur and beauty. I really wanted New York to embrace me and become mine. By nationality, I am Ukrainian. A mother of three wonderful sons and already a grandmother.
I started my career here with cleaning houses. You know, I’ll be honest – having two higher educations and working in a school for almost 9 years, it wasn’t easy. I remember one day walking down the streets of Manhattan, looking at skyscrapers and thinking: “So many people need quality cleaning service, and here I am, qualified and ready to work. But how do I get this chance and prove that I am one of the best?”
That’s how my journey began. Yes, it was long and not always easy. But New York loves the strong and persistent. Now, I can proudly share my achievements, and I have even more plans ahead.
One of my main achievements is my team. The wonderful people who have come together under the name “Cleaning Laboratory” to bring our mission to the community – always with positivity, dedication, and high standards.
But no success would have been possible without you, my clients. You have always supported, inspired, and given me strength and confidence to move forward. You gave me the feeling I dreamed of when I came here – that I am truly part of this great and beautiful city. And I will continue doing everything possible to contribute to the development of this wonderful community.